Privacy Policy

This website is operated by RONG.AI Limited (“RONG.AI” “we” or “us”). The privacy policy below discloses our practices regarding information collection and usage solely for the website located at https://raknife.com (the “Website”). This privacy policy does not apply to any other website or service provided by us, our affiliates or clients, unless it appears on such website or service. By using and visiting our Website and by submitting your personally identifying information to us you agree to us using your personally identifying information as set out in this privacy policy. If you do not agree to this privacy policy you may not access or otherwise use the Website or service. Use of the Website is also governed by our Terms and Conditions.

We respect the privacy of users of our Website and recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. This privacy policy contains important information about how we use your personally identifying information.

What information do we collect?

We do not collect personally identifying information unless you voluntarily supply us with personally identifying information. Generally, you may provide us with personally identifying information through our contact pages, by email, by responding to surveys or marketing communications, when you make a purchase, or some other means. Personally identifying information means information which identifies you as an individual, and may include your name, email address, telephone number, credit card information and similar information you provide.

We may automatically collect certain non-personally identifying information about you when you visit the Website, such as the type of browser or device operating system you use, the website that linked you to our Website, or the time you spend and the pages you view on the Website. We may also aggregate information collected from Website visitors, such as the number of users in a particular region or having particular characteristics.

How do we use it?

We may use your personally identifying information in the following ways, or any type of use to which you have specifically consented, either at the time the information is collected or through some other form of consent from you or notification to you:

  • to operate the Website and provide you with information or services that you have requested (e.g. a newsletter, purchase receipts);
  • to add you to our mailing lists and to send you emails from time to time;
  • to respond to specific queries you may raise regarding RONA.AI and/or its products;
  • to provide you with better ways of accessing information from this Website;
  • to process your purchase transactions;
  • to ask for rating and reviews of services or products;
  • to administer contests, promotions, surveys or other site features.

We may use tracking information and other non-personally identifying information for the purposes described in this Privacy Policy, such as to serve targeted advertising content to you and for any other business purposes permitted by law. Finally, we reserve the right to supplement your personally identifying information with information we gather from other sources which may include information we gather from online and offline sources.

Do we share your information with third parties?

We may disclose personally identifying information to third parties when we reasonably believe we are required by law or legal process, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud, harassment or other violations of law or the policies of the Website.

For the avoidance of doubt non-personal or aggregate information may be shared with any number of parties, provided that such information shall not specifically identify you.

Where do we send your information?

Our Website is maintained in the United States of America.  By using the Website, you freely and specifically give us your consent to export your personally identifiable information to the USA and to store and use it in the USA as specified in this privacy policy.  You understand that data stored in the USA may be subject to lawful requests by the courts or law enforcement authorities in the USA.

How long do we keep your information?

If you provide us with personally identifying information through the Website, we retain your information for as long as necessary for our business purposes. This may include, but is not limited to, retaining such information to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your personally identifying information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personally identifying information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

What are cookies?

We may use information obtained from cookies or similar technology (such as clear gifs, web beacons, tags, etc.) for the purpose of facilitating and enhancing your communication and interaction with the Website. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our Website.

What do we use cookies for?

We may use both first and third-party cookies. First-party cookies are those set by the website that is being visited by the user. Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user.  We use cookies to:

  • Help remember and process the items in the shopping cart;
  • Understand and save user’s preferences for future visits;
  • Keep track of advertisements;
  • Manage and analyze Website usage;
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

They are activated each time you visit the website that created that particular cookie.

How can you delete cookies? 

If you want to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences.By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website or some of its functionality may be affected. Cookies and similar items are not used by us to automatically retrieve personally identifiable information from your device without your knowledge.

How do we protect your information?

Your personal information is contained behind networks designed to be secured and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information; however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online.

All purchase transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we collect personally identifiable information from children under 13?

This Website is not intended or designed to attract children under the age of 13. We do not knowingly collect personally identifying information from or about any person under the age of 13. If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records. If you are under 13 years old and wish to ask a question or use this site in any way which requires you to submit your personally identifying information, please get your parent or guardian to do so on your behalf.

Do Not Track

Please note that we do not respond to or honor “do not track” (a/k/a/ DNT) signals or similar mechanisms transmitted by web browsers.

Changes to this privacy policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this privacy policy at any time. However, if at any time in the future we plan to use personally identifying information in a way that materially differs from this privacy policy, we will post such changes here. You are encouraged to review this privacy policy from time to time.